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  1. Pinkoi Global Help Center
  2. I'm a designer - Shop FAQ
  3. Setting Up

Setting Up

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  • Do I have to write a shop story?
  • Why do I need to upload a shop banner?
  • What is the optimal size/file setting for shop banners?
  • How do I enter my shop story in other languages?
  • I want inform customers about discounts, things to take note of before purchasing, etc. How should I do this?
  • I have already enabled vacation mode. Why do I still receive Pinkoi messages from customers? Why are customers still able to place orders?
  • Can I open more than one shop on Pinkoi?
  • I won’t be able to run my shop for a period of time. What should I do?
  • How do I close my shop?
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