About Revenue Processing
- How do I configure a security code?
- How do I configure a security code?
- Will Pinkoi return the platform service fee to me after a refund?
- How are payments and shop revenue processed?
- How do I receive money from selling my products?
- Will I receive money every month? What about the previous months where I did not receive any money?
- Can I receive my shop's sales revenue before/after the scheduled date? Can I bypass the minimum transfer requirement?
- Will I still be charged a platform service fee even if my shop hasn't sold anything?
- Where can I find sales statements listing my revenue and fees?
- I have already shipped an order. When will I see it on the sales statement? When will I receive payment for it?
- When a customer uses discounts, does that come out of my shop's sales revenue? How are platform service fee calculated for discounted orders?
- The received amount is different from the amount stated on the sales statement. What should I do?
- Where do I edit my shop's payment details?
- What is a financial email address?
- How is revenue from cross-border orders calculated? Can I take a look at the exchange rates?
- When can I check if the shop revenue has been successfully transferred to my account?
- I have other questions with regards to revenue and accounting. Who should I contact?