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  1. Pinkoi Global Help Center
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  3. Buying and Placing Orders - About Real-Name Authentication for Taiwan

Buying and Placing Orders - About Real-Name Authentication for Taiwan

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  • What is real-name authentication?
  • How can I know whether the recipient has completed real-name authentication?
  • What do I do if the status for real-name authentication is displayed as “Incomplete”?
  • It’s been over 5 days since I’ve received an order and the recipient still has not completed real-name authentication. What should I do?
  • Are there any couriers that can ship to Taiwan without having the recipient complete real-name authentication?
  • If the recipient is a foreign national living in Taiwan (including those with alien resident certificates), can they still complete real-name authentication?
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