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  1. Pinkoi Global Help Center
  2. I'm a customer.
  3. Purchasing and orders - shipping inquiries and tracking

Purchasing and orders - shipping inquiries and tracking

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  • How do I track my package’s shipping progress?
  • Why has the shipping status for my order not been updated?
  • Why is my postal package taking so long to deliver?
  • I haven’t received my package yet. Why does that status for my order show “Delivered”?
  • My package has been returned to its sender by the post office. What should I do?
  • I already received my package but the order status didn't update as "Completed"
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