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  1. Pinkoi Global Help Center
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  3. Buying and Placing Orders - Shipping methods and fees

Buying and Placing Orders - Shipping methods and fees

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  • I’ve already paid for shipping. Why am I being charged extra fees when my order arrives?
  • I live in the city. Why does DHL say I live in a remote area and want to charge me extra for shipping?
  • What does “Pay S/H on arrival” mean?
  • What shipping methods does Pinkoi use? How are shipping fees calculated?
  • Can I combine shipping for purchases from different shops?
  • If I buy items from different shops, can shipping be combined?
  • Can I get free shipping on my order?
  • Can items be shipped overseas?
  • I have filled out an SF Express store address as my receiving address. What should I do if I don’t receive my package?
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