Pinkoi
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Activity overview
Latest activity by Pinkoi-
Pinkoi created an article,
[Holiday Announcement] Service will be temporarily suspended during the 2019 Chinese New Year holidays.
Due to the Chinese New Year holidays in Taiwan (2/2 - 2/10), replies to messages and shipping for items will be delayed. We apologize in advance for any inconvenience.
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Pinkoi created an article,
My package has been returned to its sender by the post office. What should I do?
If multiple unsuccessful delivery attempts are made, your package will be temporarily held by the post office. If you do not claim your package during this holding period (typically between 20...
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Pinkoi created an article,
I haven’t received my package yet. Why does that status for my order show “Delivered”?
This could be due to a number of reasons: 1. The package has been received by someone else on your behalf. Please check with your family members, roommates, etc. to check if they have rece...
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Pinkoi created an article,
Why is my postal package taking so long to deliver?
Your package may be in transit or is being held by the post office because of multiple unsuccessful delivery attempts. Please use the tracking number provided by the designer and the following...
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Pinkoi created an article,
How do I track my package’s shipping progress?
You can track your package’s shipping progress using the tracking number provided by the designer and the following websites: 17TRACK Global Tracking Platform (Can display complete tracking info...
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Pinkoi created an article,
Why has the shipping status for my order not been updated?
The status of your order not being updated could be due to the following reasons: 1. If “Shipped” is continually not being displayed for your order’s status. The designer (seller) has not shi...
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Pinkoi created an article,
Can I only use my local currency when shopping?
In order to provide service to customers in different regions, Pinkoi will always display the local currency to customers depending on their location. If a customer travels overseas, the currency d...
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Pinkoi created an article,
【End】Online Market 11/24-12/5 Limited-time Offer
Enjoy free shipping upon order of HK$300 or more from single shop. https://hk.pinkoi.com/search?q=%40pinkoimarkethk_2018&landing_page=onlinemarket Terms & Conditions: 1. Free-shippi...
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Pinkoi created an article,
How do I use the QR Payment function to collect payments from customers?
1. Open the Pinkoi app, enter your personal page and then select “QR Payment”. Instructions for entering your personal page: iPhone: Select the “My Pinkoi” icon in the bottom right hand corner of ...
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Pinkoi created an article,
How do I use the QR Payment function？
The QR Payment function offers a convenient alternative to cash payments. It is used to bind credit cards for convenient payment at offline market events and other events where on-site transactions...