Pinkoi

Total activity 302
Last activity May 10, 2019 09:08
Member since February 13, 2018 12:48

Following 0 users
Followed by 0 users
Votes 0
Subscriptions 33

Activity overview

Latest activity by Pinkoi

Pinkoi created an article, May 03, 2019 08:55
What is “Notifications”? What are the different types of notifications?
1. I'm a customer.
2. Membership - Email Subscription
“Notifications” centrally stores all of your notifications and organizes them according to type, making it convenient for you to access and view them. Notifications are organized into the followi...
- Pinkoi
- May 14, 2019 09:50
- Updated
- 0 followers
- 0 comments
- 0 votes
Pinkoi created an article, April 16, 2019 09:31
【End】Japan Festival｜16/4 - 30/4 Enjoy free shipping upon purchases of HK$ 380 or more from select Japanese shops
1. Announcements
2. Promotions
16/4 - 30/4 Enjoy free shipping upon purchases of HK$ 380 or more from select Japanese shopsTerms & Conditions:1. Free-shipping offer becomes applicable once a price threshold is reached. The p...
- Pinkoi
- May 02, 2019 04:17
- Updated
- 0 followers
- 0 comments
- 0 votes
Pinkoi created an article, March 22, 2019 08:36
Which couriers does the International Forwarding Center use to ship orders?
1. I'm a customer.
2. International Forwarding Service
The couriers used by the International Forwarding Center and their respective shipping times are listed below according to region. Additional shipping time may be required under special circumstanc...
- Pinkoi
- April 19, 2019 03:16
- Updated
- 0 followers
- 0 comments
- 4 votes
Pinkoi created an article, February 22, 2019 09:44
How do I modify or disable app push notifications?
1. I'm a customer.
2. Membership - Email Subscription
Pinkoi app push notifications include 5 different types of notifications: “Orders”, “Pinkoi messages”, “Pinkoi activities”, “Limited-time offers”, and “Your interests”.You can choose which type of ...
- Pinkoi
- May 15, 2019 11:17
- Updated
- 0 followers
- 0 comments
- 0 votes
Pinkoi created an article, February 12, 2019 03:11
How and where do I contact Pinkoi online customer service?
1. I'm a customer.
2. Contact us
When the customer service team is online, you can contact them in real time using the desktop version of Pinkoi or the Pinkoi app. In the web pages displayed below, please find the “❓Help” icon in ...
- Pinkoi
- May 09, 2019 10:54
- Updated
- 0 followers
- 0 comments
- -7 votes
Pinkoi created an article, February 12, 2019 03:04
Does Pinkoi have online customer service that I can contact? What are the service hours?
1. I'm a customer.
2. Contact us
Yes! The Pinkoi customer service team will be online during the times described below. 1. On business days (Monday through Friday) from 10 AM to 6 PM. 2. Time is based on the time in Taiwan (GM...
- Pinkoi
- May 02, 2019 08:13
- Updated
- 0 followers
- 0 comments
- -2 votes
Pinkoi commented, February 01, 2019 03:08
你好，謝謝你的留言，以消費者所在區域顯示當地的貨幣，為目前平台營運政策，若有造成不便之處，還請見諒。若有其他回饋，也歡迎來信讓我們協助轉達給開發團隊，謝謝你。聯繫管道：https://pinkoi.zendesk.com/hc/zh-tw/requests/new
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- Pinkoi
- February 01, 2019 03:08
- 0 votes
Pinkoi commented, January 30, 2019 07:42
kissandtellvintage 設計師你好，謝謝你的回饋，網站功能介面調整造成管理不便懇請見諒。本週五前會請團隊聯繫設計師，瞭解 Pinkoi 是否有可以做得更好的地方，同時給予相對應的協助。若有其他建議或疑問，很歡迎你來信 tw-dr@pinkoi.com，讓團隊可以更快協助你，謝謝。
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- Pinkoi
- January 30, 2019 07:42
- 0 votes
Pinkoi commented, January 28, 2019 09:09
很謝謝大家的留言與建議。一、關於瀏覽貨幣以消費者所在區域顯示當地的貨幣，為目前平台營運政策，主要是為了強化設計師們管理各海外市場的經營狀況。但我們已經充分了解大家提出的建議，並轉達團隊內部，作為評估的重要意見。二、關於運送方式即使消費者位在海外地區，只要符合以下兩個條件，仍可選擇台灣地區的運費選項：（1）設計師有提供台灣境內運費選項。（2）消費者的瀏覽語言為繁體中文（台灣）。因此，當...
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- Pinkoi
- January 28, 2019 09:09
- 0 votes
Pinkoi created an article, January 21, 2019 10:44
【End】Jan. 22 - Feb. 14｜Valentine's Day Special
1. Announcements
2. Promotions
Terms & Conditions: 1. Discount period: 22 January, 2019 to 14 February, 2019 2. During discount period, enjoy $20 off with orders HK$350 or above; $50 off with orders HK$550 or above. Combi...
- Pinkoi
- February 15, 2019 04:38
- Updated
- 0 followers
- 0 comments
- 2 votes