Pinkoi
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Activity overview
Latest activity by Pinkoi-
Pinkoi commented,
你好， 謝謝你的留言，以消費者所在區域顯示當地的貨幣，為目前平台營運政策，若有造成不便之處，還請見諒。 若有其他回饋，也歡迎來信讓我們協助轉達給開發團隊，謝謝你。 聯繫管道：https://pinkoi.zendesk.com/hc/zh-tw/requests/new
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Pinkoi commented,
kissandtellvintage 設計師你好， 謝謝你的回饋，網站功能介面調整造成管理不便懇請見諒。本週五前會請團隊聯繫設計師，瞭解 Pinkoi 是否有可以做得更好的地方，同時給予相對應的協助。 若有其他建議或疑問，很歡迎你來信 tw-dr@pinkoi.com，讓團隊可以更快協助你，謝謝。
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Pinkoi commented,
很謝謝大家的留言與建議。 一、關於瀏覽貨幣以消費者所在區域顯示當地的貨幣，為目前平台營運政策，主要是為了強化設計師們管理各海外市場的經營狀況。但我們已經充分了解大家提出的建議，並轉達團隊內部，作為評估的重要意見。 二、關於運送方式即使消費者位在海外地區，只要符合以下兩個條件，仍可選擇台灣地區的運費選項： （1）設計師有提供台灣境內運費選項。（2）消費者的瀏覽語言為繁體中文（台灣）。 因此，當...
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Pinkoi created an article,
【End】Jan. 22 - Feb. 14｜Valentine's Day Special
Terms & Conditions: 1. Discount period: 22 January, 2019 to 14 February, 2019 2. During discount period, enjoy $20 off with orders HK$350 or above; $50 off with orders HK$550 or above. Combi...
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Pinkoi created an article,
What does “Pay S/H on arrival” mean?
If you see “Pay S/H on arrival” displayed beside a shipping fee option, it means that for that option you will not pay for shipping fees when making your purchase on Pinkoi. Instead, you will dire...
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Pinkoi created an article,
[Holiday Announcement] Service will be temporarily suspended during the 2019 Chinese New Year holidays.
Due to the Chinese New Year holidays in Taiwan (2/2 - 2/10), replies to messages and shipping for items will be delayed. We apologize in advance for any inconvenience.
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Pinkoi created an article,
My package has been returned to its sender by the post office. What should I do?
If multiple unsuccessful delivery attempts are made, your package will be temporarily held by the post office. If you do not claim your package during this holding period (typically between 20...
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Pinkoi created an article,
I haven’t received my package yet. Why does that status for my order show “Delivered”?
This could be due to a number of reasons: 1. The package has been received by someone else on your behalf. Please check with your family members, roommates, etc. to check if they have rece...
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Pinkoi created an article,
Why is my postal package taking so long to deliver?
Your package may be in transit or is being held by the post office because of multiple unsuccessful delivery attempts. Please use the tracking number provided by the designer and the following...
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Pinkoi created an article,
How do I track my package’s shipping progress?
You can track your package’s shipping progress using the tracking number provided by the designer and the following websites: 17TRACK Global Tracking Platform (Can display complete tracking info...