Interpretation of Country or Region of Origin
When creating listings on Pinkoi, you must correctly indicate the item’s country or region of origin (where the item was “produced, processed or manufactured”) under “Where It’s Made”. This country or region of origin must be the same as indicated on the item’s internal and external packaging, manuals, tags, seam labels, etc.
If the item’s raw materials originate from multiple countries or regions, the country or region that “produced the final substantial transformation” of the item shall be regarded as its origin.
“Final substantial transformation” is determined based on whether or not the item’s fundamental identity, nature or essential character has changed after processing. The following processes are not considered to produce a “final substantial transformation”:
1. Design, intangible production processes
2. Primary, secondary and tertiary packaging, labeling, combining multiple products
3. Assembly, cutting, etc.
4. Testing, inspection
5. Customized lettering
6. Other processes that have not changed the nature of the item.
- Example 1
The design, planning and production management of an item is done by a team in Taiwan. However, the item is processed and manufactured by a factory in mainland China. In this case, the item’s country or region of origin should be labeled as mainland China and not Taiwan.
- Example 2
A shop imports raw materials or semi-finished products from the United States and processes them in Taiwan to produce items for sale. In this case, the country or region of origin for these items should be labeled as Taiwan.
Violations of Labeling Guidelines
If a shop lists items with falsely labeled origins or if an origin is not indicated at all, or if an item’s labels and tags are in any way cut or altered, causing customer complaints and reports, Pinkoi reserves the right to deactivate or remove the listing and process the matter according to Pinkoi’s Shop Guidelines. In such a situation, the designer should also immediately come forward to personally provide an explanation and any corresponding information.
If the violation is serious or cannot be amended by the designer, Pinkoi may close the shop.