How are membership levels determined?

Pinkoi members are divided into five different membership levels. Membership levels are determined based on a member’s spending (excluding canceled orders) and number of purchases accumulated during the one year period between annual settlement dates. Spending does not include shipping fees and canceled orders. If a discount has been applied to an order, the discounted item total will be considered as the amount spent. The annual settlement date for each member will be the date that they registered for Pinkoi membership on.

Note: The annual settlement date for members that registered before June 1, 2020 will be June 1.

As a Pinkoi member, once you accumulate the total spending and number of purchases required for a particular membership level within the one year period between annual settlement dates, you’ll be able to enjoy membership at that level for one year.

- Navy Member: Total spending has not yet reached NT$ 2,100 / HK$ 560.
- Silver Member: Total spending of NT$ 2,100 / HK$ 560.
- Gold Member: Total spending of NT$ 4,200 / HK$ 1,120 with over 2 purchases.
- Diamond Member: Total spending of NT$ 6,600 / HK$ 1,760 with over 4 purchases.
- Royal Member: Total spending of NT$ 15,000 / HK$ 4,000 with over 6 purchases.