If you applied for partial order refund and would like to request for an additional refund, please contact the designer to discuss additional refund reason and refund amount. (Ex: Change partial refund to full refund)
After reaching an agreement with the designer, please contact us and provide the following information:
1. Order no.
2. Additional refund reason:
3. Additional refund amount:
Additional refund will be processed manually by Pinkoi Team. Please allow 7 - 10 business days for refund to be processed.
Note: It is not possible to request for additional refund if the order is already fully refunded.
For more information, please refer to: How do I request for a refund?