What payment methods can I use on Pinkoi?

1. Credit or debit card

You can pay using a Visa, MasterCard, or JCB credit or debit card issued from anywhere in the world. Online payments are encrypted and securely processed. Once payment is verified, you can track an order by first clicking on your profile picture in the upper right hand corner of the Pinkoi interface and then selecting “My Orders”. Pinkoi will also send a payment confirmation email.

For security, Pinkoi cannot obtain information on your card's status. If your bank denies payment, the pertaining orders will be automatically canceled.

2. Apple Pay

You can use Apple Pay with your iPhone, iPad, and Apple Watch to pay within the Pinkoi app. At checkout, simply select Apple Pay and place your finger on Touch ID. To track your order, go to “My Orders”. Pinkoi will also send you an order confirmation email. For more information on Apple Pay, please visit Apple's official website.

3. Alipay (mainland China authenticated accounts only)

Upon clicking on "Confirm order", you will be redirected to Alipay's page via secure connection to pay, and then redirected back to Pinkoi. You can track an order by first clicking on your profile picture in the upper right hand corner of the Pinkoi interface and then selecting “My Orders”. Pinkoi will also send a payment confirmation email.