Dear Pinkoi member,
Thank you for continuing to support Pinkoi.
Beginning on March 29, 2023, Pinkoi will charge a cross-border service fee.The fee will be US$ 1.00 per transaction or 1.6% percent of the transaction amount, whichever is greater.
Charging this fee is an important measure we are taking to improve Pinkoi’s quality of service and to ensure a smooth transaction process. We are committed to continue to work on providing a stable, reliable and safe platform so that you can shop with peace of mind.
In order to help you clearly understand service fee related information, the service fee details will be displayed on the order page. Furthermore, the amount of the cross-border service fee will also be displayed on the shopping cart page so that you’ll be able to see all service fees before you complete checkout. If you encounter any issues while shopping, please do not hesitate to contact our customer service team (service@pinkoi.com).
Thank you again for supporting Pinkoi. We look forward to continuing to provide you with a quality shopping experience.
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