Designers can set the download validity period of digital product files to 15 days, 30 days, 60 days, or 90 days. During the validity period, customers have unlimited file downloads. After the validity period ends, the file download function will no longer be available.
For different types of digital products, the way that the validity period is calculated differs slightly:
"Direct download" digital products:
- Download validity period starts from the payment completion date
"Made-to-order" digital products:
- Download validity period starts from the date the designer uploads the files
Suppose you purchase both "direct download" and "made-to-order" digital products at the same time. In that case, each product's download validity period will be calculated separately. Please pay attention to the validity period of each product on its download page.
Please note that Pinkoi is not responsible for the storage of expired files. Only the customer and designer are responsible for properly storing uploaded and downloaded files.
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