In order to clarify the system error you have encountered, please provide relevant and detailed error information through contact us page. We will check the problem as soon as possible.
Web page error
If you encountered the error while browsing Pinkoi through web page, please use Chrome browser to try again. If the problem remain unsolved, please provide error screenshot and explain the situation of how you encountered the error through contact us page.
Pinkoi APP error
If you are unable to use the app to browse, login, or app has crashed, please provide the following information:
1. Pinkoi APP version:
2. Phone model and system version:
3. Error screenshot you are experiencing and error description: