The reviews that a shop accumulates are an important reference for prospective customers. Accumulating good reviews can help to increase the rank of listings. Giving customers reviews is an opportunity to thank them for supporting great design, but more importantly is a chance for you to invite them to leave reviews for your shop.
You can only give reviews to customers for “Shipped” and “Completed” orders. To give a customer a review, simply click on “Give review” on the order page or click on “Give review” directly from the order list.
Furthermore, in Coupon codes, you can configure coupons to be sent automatically to “customers who have left feedback”, increasing the chances of repeat purchases by the customer.
Please remember that maintaining great relationships with customers is key to ensuring the longevity of your brand. Giving reviews offers you a great opportunity to interact with customers, so please take advantage of it.