Customers are now able to delete reviews that they leave. If a customer wishes to modify a review, they must first go to the order’s page to delete their original review. They can then leave a new review.
Please note that customers may only delete their review for an order once.
If customers still wish to modify a review after deleting it and leaving a new one, they must send an email to service@pinkoi.com, providing the information listed below. The customer service team will then assist them in amending the review.
- Order number
- Pinkoi username
- Revised star rating and review
If you have a customer that would like to delete or edit their review, you can refer them to the following: Can I edit or cancel my purchase review?
Comments
0 comments
Article is closed for comments.