How should I deal with a customer who wants to buy my products outside Pinkoi?

We operate Pinkoi while making a sincere effort to honor and respect the interests of all designers. We hope that all designers can do the same with regards to Pinkoi, promoting mutual respect and upholding the principle of good faith.

Please encourage customers to purchase and place orders directly from Pinkoi in order to protect the rights of all parties involved (Pinkoi, the customer, and you, the designer). If a dispute should arise between a designer and a customer, Pinkoi is able to provide order information and Pinkoi message records to act as a basis for communication between the two parties. If needed, site regulations and other associated order information can be used to assist in handling the matter as well.