Is there a way to prevent thumbnails cropping my photos?

Because the Pinkoi system automatically creates thumbnails using the center of images, it is recommended that you first crop your product photos into squares before listing your products. This will help to prevent any undesirable effects from Pinkoi’s automatic system cropping.

When taking photos, please position products in the center. Ideally, products should not be touching the edges of the photos. This ensures that entire product can be seen after it is listed.

Adding a white border to product photos in order to prevent their thumbnails from being cropped is against product photo regulations. Please do not use this method to list your product photos.