What are the terms and conditions for the usage of coupons, P Coins, gift cards and other discounts?

1. First purchase discounts

• First purchase discounts can be used in combination with P Coins, gift cards and shop coupons.
• When you join Pinkoi, you can get a first purchase discount of up to US$ 6.00 off shipping fees when you place your order using the Pinkoi app.
• First purchase discounts are not suitable for use with SF Express “Pay S/H on arrival” and Pinkoi’s International Forwarding Service.
• You can still use your first purchase discount after your first order is canceled or a full refund is given for it.
• Orders with refunds requested for them are not considered to be successfully created orders and are not eligible for first purchase discounts. In this situation, shops shall deduct the shipping costs (based on the actual cost of shipping the order) from the buyer’s payment before refunding the remainder to the buyer.
• First purchase discounts cannot be used in combination with Pinkoi coupons, LINE Shopping, cash rewards, and other discounts offered by Pinkoi.
• If you meet the eligibility requirements for both a first purchase discount and a Pinkoi promotional event discount, the terms and conditions of the promotional event will determine how the discounts will be applied.

2. P Coins

• P Coins cannot be transferred.
• P Coins can be used in combination with first purchase discounts, gift cards and shop coupons.
• P Coins cannot be used in combination with Pinkoi coupons and Pinkoi promotional event discounts.
• If an order is canceled, any P Coins issued for it will also be revoked.
• Silver members and above, can earn 1 P Coin for every NT$ 9 that they spend. 10 P Coins can be used for a discount of NT$ 1 on your item total at checkout (discounts cannot be applied to shipping fees).
• Discount limit and additional information: What are P Coins? How do I earn and use them?

3. Coupons

• Coupons can be used in combination with gift cards. 
• Pinkoi coupons cannot be used in combination with first purchase discounts, P Coins, and Pinkoi promotional event discounts.
• When ordering with the Pinkoi app, shop coupons can be used in combination with Pinkoi coupons, first purchase discounts, P Coins, and Pinkoi promotional event discounts.

4. Pinkoi promotional event discounts

• These are discounts provided by Pinkoi in concert with promotional events held by Pinkoi. The type of discount will differ depending on the event, for example: get US$ 1.00 off for orders worth at least US$ 15.00.
• Pinkoi promotional event discounts can be used in combination with gift cards and shop coupons.
• Pinkoi promotional event discounts cannot be used in combination with first purchase discounts, P Coins and Pinkoi coupons.

5. Gift cards

• Gift cards can be used to discount item totals and shipping fees, but cannot be used to discount payment processing fees.
• There are no expiry dates for gift cards.
• To purchase gift cards, please click here.

6. Shop discounts

• Shop discounts are provided by designers. Designers can configure the settings for discounts in Pinkoi’s Shop Manager.
• If items in your shopping cart are simultaneously eligible for multiple shop discounts, the system will automatically apply the latest discount configured by the designer. 
• Shop discounts can be used in combination with first-purchase discounts, P Coins, coupons, gift cards and Pinkoi promotional event discounts. If there are duplicate discounts, the shop discount will be given priority and will be applied first.

7. Terms and conditions for item total discounts

• First-purchase discounts, P Coins and coupons (excluding shipping fee discount coupons) can only be used to discount item totals. They cannot be used for discounts on payment processing fees and shipping fees. 
• If the designer has already provided an item total discount, any discounts from Pinkoi will be applied to the price after the first discount from the designer is applied.
• The final price at checkout must be greater than 0.

8. Terms and conditions for shipping fee discounts

• Shipping fee discounts (including certain coupons or discounts from Pinkoi) can only be used to discount shipping fees.
• The maximum amount the shipping fee can be discounted is the amount of the shipping fee itself. The shipping fee can be 0.
• Shipping fee discounts cannot be used on orders using freight collect and cannot be used with the international shipping fees associated with the second stage of the Pinkoi International Forwarding Service.
• Shipping fee discounts cannot be used in combination with first-purchase discounts, P Coins, coupons, or Pinkoi promotional event discounts. 

9. Other terms and conditions

• The terms and conditions of discounts and the discount amounts will be based on the currency used at checkout.
• Orders that have already been placed cannot be canceled on the grounds that a certain type discount had not been applied.
• If payment for an order fails and the order is automatically canceled by the system, any first-purchase discounts, P Coins, coupons or gift cards used with the order will be restored within 15 minutes of the order being canceled.

Pinkoi reserves the right to change, modify or terminate this event and the agreed upon terms and conditions at any time. If any changes are made, the modified event information and terms and conditions will be posted on the Pinkoi website. It is advised that you pay attention to the possibility of any changes. It is assumed that you have read, understood and agreed to any modifications and changes by your continued use of Pinkoi after any modifications or changes have been made.