How to contact the designer?

You can find the “Contact designer” button on the “shop page” or “product page”. The screenshots below are provided for reference, according to different device interfaces.

 

 

1. Desktop Version

 

🔍 Shop Page

 

🔍 Product Page

 

 

2. Mobile Version

 

🔍 Shop Page

 

 

🔍 Product Page

 

 

 

3. Pinkoi APP

 

🔍 Shop Page - Find the “envelope” icon.

 

 

 

🔍 Product Page

 

 

 

Should you need additional support once you contact the designer, or if the designer has not replied to you within 3 working days (not including holidays and weekends), please contact us.